Shipping policy

Order Processing Time

All orders are processed and dispatched within 1 working day, excluding weekends, pre-orders, and public holidays.

Shipping Methods & Costs (UK Only)

• Free Tracked Delivery
  • Cost: Free
  • Delivery Time: 3–5 working days
• Royal Mail Tracked 24
  • Cost: £2.99
  • Delivery Time: 1–2 working days (delivery times are not guaranteed)

Delivery times may be affected by external factors such as postal delays or bank holidays.

Pre-Orders

Pre-ordered items are dispatched 1–2 working days before the release date.
Any delays will be communicated by email.

Order Enquiries

For any shipping-related questions, please contact us:

Email: customerservices@PrismG.co.uk

Contact Number: +44 2036338475

Address: PrismG, 27 Luke St, London, United Kingdom, England, EC2A 4DS